Training personnel, sharing about products and services of the enterprise is an issue that managers always pay strong attention so these activities become an annual activity of the unit.

Why do businesses need to have product and service training for staff?

For businesses, training is an important activity, it helps staff have a deep understanding of products, service quality, orientation and direction of their organization. Then they can communicate & support customers better.

The GPS navigation industry and vehicle monitoring system use advanced technology 4.0-5.0 in the management, tracking and operation of the fleet. This monitoring system has the feature of regularly updating and upgrading the system. Without training sessions, it is difficult for staff to support customers quickly and effectively.

GoTrack monitoring software is updated regularly

Currently, the GoTrack vehicle monitoring system is regularly updated, upgraded and added with many new features and utilities for customers and administrators. Therefore, company staff need to understand the updates and how to use and manage new features to better serve customers.

GoTrack trains personnel on monitoring software systems

As our plan, in May 2022, GoTrack software specialist held a meeting to share updates, new features and utilities on the system to relevant departments. During the personnel training session, the IT specialist will introduce the new features and how to use them so that company employees can fully update and understand.

Next is a question and answer section for staff who have problems and are unclear about related information. Together, clarify the important contents to pay attention to during the working process.

Content of GoTrack monitoring software training session

  • Optimize and update new image items, decree 10 camera
  • Add a new section of address comment
  • Add new feature of renewal and camera transfer
  • Add business management page
  • Optimize the display of vehicle status
  • Optimize and upgrade the internal management system for operation departments

Train staff to serve customers attentively

Through the training sessions, the company staff have a deep understanding of the product and the monitoring software system, so they can better support customers and bring a satisfied experience to customers.