Warranty is an extremely important issue, it helps customers feel secure and better protect their interests. Previously, most warranties were recorded by coupons, so after installation, customers need to keep the warranty card carefully so that there are full documents to prove that it is the company’s product in case of warranty. But sometimes customers accidentally lose it or it is torn, it will be difficult to be warranted. These are also situations that GoTrack has encountered quite a lot before.
GoTrack electronic warranty system
Understanding the concerns about warranties by papers, in recent years GoTrack has switched to electronic warranty, managing all customers online. So customers do not need to worry about losing or tearing the warranty card.
With the online warranty system, customers can easily check right on their account, to know the warranty term of products, the service expiration through a few clicks on the GoTrack monitoring software system.
Instructions on how to check GoTrack Warranty & Service
– STEP 1: Log in to your GoTrack tracking account
– STEP 2: Go to “Map” and “select vehicle” to see
– STEP 3: Select the section “Information” of the vehicle to view => Go to the section “Device repair” and select the “Basic” tab to see the warranty period & service term.
Electronic warranty helps to monitor fleet effectively
Through the GoTrack online monitoring system, customers can always control whether their equipment is still under warranty, service term or not to be proactive in managing the fleet. Simultaneously monitoring service term helps equipment operate continuously, vehicles are better protected & monitored. Limit device downtime due to service expiration.
